Shipping policy
At Yuta Home Decor, we aim to provide a smooth and reliable shipping experience for our customers. Below, you will find details regarding our shipping process, delivery times, and other important information.
1. Order Processing
- All products are made to order. Please allow 4-7 business days for order processing before shipment.
- Orders are processed Monday through Friday, excluding holidays.
- You will receive a confirmation email with tracking details once your order has been shipped.
2. Shipping Times & Delivery
Estimated shipping times vary by location:
- United States 3-4 business days
- Poland: 2-3 business days
- European Union: 7-14 business days
- Canada: 10-21 business days
- Other international destinations: 14-30 business days
Delivery times may be affected by factors beyond our control, such as customs processing, carrier delays, or holiday periods.
3. International Shipping & Customs
- We offer international shipping to most countries.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country. These fees are not included in the shipping cost and vary by location.
4. Lost or Delayed Packages
- If your package is delayed beyond the estimated delivery timeframe, please contact us at yutaartstudio123@gmail.com.
- We are not responsible for lost or stolen packages once they have been marked as "delivered" by the carrier.
5. Address & Delivery Issues
- Please ensure your shipping address is correct before completing your purchase.
- Yuta Home Decor is not responsible for packages that are undeliverable due to incorrect address information provided by the customer.
- If a package is returned to us due to an incorrect or incomplete address, the customer is responsible for reshipping costs.
6. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order using the provided tracking link.
7. Contact Us
For any shipping-related inquiries, please contact us at yutaartstudio123@gmail.com.